Best Car Insurance Companies for Roadside Assistance

Find out which insurance company has the best roadside assistance on the market.

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Just about every auto insurance company offers some form of roadside assistance. But how do you know which one’s the best? Our research shows that Travelers has the best roadside assistance program of any insurance company.

Roadside assistance is there for you when your car breaks down. It typically includes services such as towing, battery jump-starts, fuel delivery, and flat tire changes. You can get it from:

  • Auto insurance companies
  • Auto clubs, like AAA or Good Sam
  • Car manufacturers
  • Credit card companies
  • Phone companies

In this article, we’ll go over the top options on the market for roadside assistance, including which company is the best and why.

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Best Roadside Assistance: Travelers

Travelers has the best roadside assistance program among other leading auto insurance companies. It includes several types of 24/7 services, as well as chances to get extra types of coverage and benefits.

Unlike most other insurers, Travelers has two roadside assistance packages: Roadside Assistance Coverage and Premier Roadside Assistance. Both packages include the following:

  • Towing of up to 15 miles away from the incident (up to 100 miles away for the Premier package)
  • Battery jump-start
  • Fuel delivery
  • Flat tire change
  • Locksmith services
  • Winching

The extra benefits in the Premier package are what makes Travelers’ roadside assistance the best. If you decide to spring for Travelers’ Premier plan, you’ll get:

  • Trip interruption coverage. This reimburses you if your car breaks down 100 miles away from your residence. You’ll get $200 per day up to a total of $600 for temporary housing, food, and other means of transportation like rental cars or buses.
  • Personal property coverage. This gives you $500 of coverage if your belongings get damaged or stolen in collision, comprehensive, or glass claims.

Be aware that Travelers’ plan doesn’t cover the costs for supplies, such as fuel, parts, or replacement items, or work done on your car at repair shops.

Final Word on Travelers

Travelers offers the best roadside assistance out there, with the choice of adding extra coverage. This is something you can’t often get with any other auto insurer. Because of this, we place Travelers as the top car insurance company for roadside assistance coverage.

As an insurance provider overall, Travelers ranks very highly. It’s the tenth-largest auto insurance company in the US, according to the Insurance Information Institute (III). Travelers also scores well for customer satisfaction and financial strength, garnering above-average scores from J.D. Power, A.M. Best, and S&P Global.

Second-Best Roadside Assistance: Nationwide

Nationwide offers the second-best roadside assistance from an insurance company. It includes:

  • 24/7 service
  • Towing up to 15 miles (more for the Plus plan)
  • Winching
  • Battery jump-start
  • Fuel delivery
  • Flat tire change
  • Locksmith services (up to $100):
    • You lose your key or fob
    • Your key breaks off in your car’s ignition, door, or trunk
    • You lock your keys in your vehicle

Like Travelers, Nationwide offers two roadside assistance plans, Basic and Plus. Both include the above. However, Nationwide’s Roadside Assistance Plus includes:

  • Towing up to 100 miles
  • Trip interruption coverage up to $500 if you’re stranded 100 or more miles away from your residence. This includes lodging, meals, and other modes of transportation.

You can access roadside assistance with Nationwide on the mobile app or online.

Final Word on Nationwide

Nationwide offers two very good roadside assistance packages. On par with Travelers, its premium package offers services, such as trip reimbursement, which you often can’t get with other companies. Offering its roadside assistance through a company called Agero, Nationwide also has plenty of services, like towing, tire changes, and more.

All in all, you really can’t go wrong if you choose Nationwide for both roadside coverage and auto insurance. Nationwide offers lots of coverages and discounts and is a well-rounded company all around. For this reason, we recommend the company as the second-best car insurance carrier for roadside assistance.

Third-Best Roadside Assistance: Progressive

Progressive offers the third-best roadside assistance plan. It includes what you’d normally expect, plus some extras. Like Nationwide, Progressive provides its roadside assistance through Agero, which has over 80 million customers. The program is available for cars, RVs, and motorcycles.

Here’s what you’ll get with Progressive’s roadside assistance:

  • 24/7 service
  • Towing up to 15 miles
  • Winching
  • Battery jump-start
  • Fuel delivery
  • Electric car battery charge
  • Locksmith assistance
  • Flat tire change
  • One hour of on-scene labor to help fix your car. However, you may need to take it somewhere else if they can’t fix it within an hour.

Note: Progressive roadside assistance has a yearly limit. This means that you’ll have to pay extra for any calls that exceed the yearly maximum. Progressive also says that your coverage may be subject to your policy limits in some states.

Final Word on Progressive

Progressive offers great roadside assistance with lots of helpful services. Its electric car battery charge and on-scene labor guarantee are two features that you don’t often see with other companies. You’ll also get important services like winching, towing, and fuel delivery.

Overall, Progressive is a great company. Besides roadside assistance, it offers tons of coverages and discounts. It also ranks especially high for customer satisfaction in studies from A.M. Best, J.D. Power, and more. Due to the strength of its plan and excellent ratings, Progressive is our pick for the third-best roadside assistance insurer.

Compare Quotes From the Best Roadside Assistance Companies

Now that you know which companies have the best roadside assistance, all you need to do is get a quote to find out which one has the lowest rate.

Honorable Mentions for Roadside Assistance

Travelers, Nationwide, and Progressive may top our list of insurance companies with roadside assistance, but that doesn’t mean there aren’t other good options. Several of the largest insurers offer great plans that’ll ensure you’re covered when the worst happens.

Here are our honorable mentions for the best roadside assistance coverage:

GEICO

GEICO’s roadside assistance plan offers a wide range of services you’d want and expect if you were stuck on the side of the road. It’s also easy to access online, on the GEICO Mobile app, or over the phone.

This is what you get with GEICO’s Emergency Roadside Assistance:

  • 24/7 service
  • Towing to a nearby repair shop or facility
  • Fuel delivery
  • Winching
  • Battery jump-start
  • Locksmith services (up to $100)
  • Tire changes if you have a spare

With GEICO, you’ll get solid roadside assistance at a good price. Per the GEICO website, its plan can cost as little as $14 a year per car. This is a great price for a plan that includes many important services, including towing, tire changes, and battery jump-starts.

Allstate

Allstate has a unique set-up for its roadside assistance. You can get it from Allstate as an individual membership plan, pay-per-use, or as an add-on to your car insurance policy. The membership plan gives you access to exclusive benefits and family plans. It and the pay-per-use plan don’t require you to have an auto policy with Allstate. You can buy them as standalone products.

All Allstate roadside assistance plans feature 24/7 coverage, can be accessed on a mobile device or phone, and include towing and various roadside services.

Liberty Mutual

Liberty Mutual’s roadside assistance didn’t quite make our top three, but it still has plenty to offer. This includes:

  • 24/7 service
  • Towing to a nearby repair shop or facility
  • Battery jump-start
  • Fuel delivery (with fees for the cost of fuel)
  • Flat tire change
  • Locksmith services

If Liberty Mutual’s already your carrier, it may be a good idea to check out their roadside assistance. You can add it to your policy if you have “Towing & Labor Coverage” on your auto insurance. You can access Liberty Mutual roadside assistance on your phone or the insurer’s website.

State Farm

The nation’s largest insurance company, State Farm has a strong roadside assistance product. You can access the following services on the mobile app, over the phone, or on State Farm’s website:

  • Towing
  • Fuel delivery
  • Locksmith services for one hour
  • One hour of labor for:
    • Battery replacement
    • Electrical problems
    • Transmission issues
    • Fluid leaks (excluding fuel)
    • Other mechanical issues

Note: you may have to pay fees for tires, fuel, batteries, etc.

State Farm didn’t make the top three because it didn’t go above and beyond to provide extra coverages. But you still get a good number of services. State Farm roadside assistance is worth a try if you already buy car insurance from the company.

USAA

USAA’s roadside assistance provides fewer services than other insurers. But it still includes many of the core features you’d expect. You can also handily access it on your phone with their mobile app.

Below is a list of USAA roadside assistance services:

  • Towing
  • Flat tire changes
  • Fuel delivery (with fees)
  • Battery jump-start
  • Locksmith services
  • Winching

To learn more about what you’d pay for roadside assistance with USAA, we recommend visiting their website. It’s important to note that USAA only serves military members and their families. The company is off the table if this doesn’t describe you.

Final Ranking

According to our research and thorough comparison of each of the above companies, this is our final ranking of the top five best auto insurers for roadside assistance:

  1. Travelers
  2. Nationwide
  3. Progressive
  4. GEICO
  5. Liberty Mutual

How We Made Our Decision for Best Roadside Assistance

We made our selection for the best insurance company for roadside assistance by looking at a variety of factors. We took a look around at all of the leading auto insurers and compared their roadside assistance programs. Some things we looked at included:

  • Service offerings
  • Extra coverage
  • Ease of use
  • Limitations

Besides looking at each program, we also studied each company as a whole. We wanted to make sure that the top companies not only had the best roadside assistance, but they were also strong in other areas like financial strength and customer satisfaction.

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