Progressive Insurance: Auto, Home, and Renters

Your shopping guide to Progressive auto, homeowners, and renters insurance. Discover coverages, discounts, and how to get quotes.

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Progressive is the third-largest insurance company in the US, according to market share data from the Insurance Information Institute (III). Due to its cheap rates and popular commercials, it’s also one of the most well-known. Headquartered in Mayfield Village, Ohio, Progressive offers a wide range of insurance, including auto, home, renters, and even pet coverage. The company operates in all 50 states and Washington, D.C.

In this guide, we’ll explain everything you need to know about Progressive auto, homeowners, and renters insurance. We’ll provide detailed information about coverages, discounts, rate factors, and more. You’ll also learn about vital company information, including Progressive’s total number of agents, customer satisfaction rating, and claims process.


  • Below average rates
  • Offers many insurance options
  • Offers insurance to high-risk drivers, including people with DUIs
  • Third-largest auto insurer in the US
  • Lots of auto, home, and renters discounts, including Snapshot for safe drivers


  • Below average 2022 J.D. Power customer satisfaction ratings
  • Few home insurance endorsements
  • Snapshot can raise rates

Progressive Auto Insurance

Progressive is the third-largest auto insurance company in the US. They’ve written an impressive $35.8 million worth of premiums. They also have a reputation for high customer satisfaction. J.D. Power gave Progressive an overall customer satisfaction rating of 859 out of 1,000, good for fourth in the country.

Progressive Auto Coverages

Progressive has much to offer in terms of auto insurance coverages. They offer all of the standard types of coverage. You can also find some types that other insurers may not have. Below is a breakdown of Progressive’s auto insurance coverage options:

Liability Insurance

This is the form of insurance that most states require to drive. It covers property damage and injury that you may cause in an accident.

Collision Coverage

Collision insurance pays for any damages to your car if you hit an object, such as another car, a tree, a pothole, etc. This is a main part of full coverage auto insurance.

Comprehensive Coverage

Comprehensive coverage covers any damages to your car due to an “act of God” or random disaster. This includes protection from events like:

  • Fire
  • Vandalism and theft
  • Natural disasters e.g., hurricanes, tornadoes, earthquakes, etc.
  • Hitting an animal

Uninsured and Underinsured Motorist Coverage (UM and UIM)

UM and UIM will protect you from damages that drivers with little to no insurance cause. Not having this can leave you on the hook for expensive repairs. Many states, such as Illinois and New Jersey, require this.

Medical Payments Coverage (MedPay) and Personal Injury Protection (PIP)

Progressive offers both MedPay and PIP. Both pay for any injury or funeral costs for you or your passengers after an accident. In states that require PIP, Progressive will offer it to you instead of MedPay.

Loan/Lease Payoff Coverage

Unlike some insurers, Progressive offers gap insurance. Gap insurance helps you pay off your lease or loan if you total the car. In most cases, lenders will require you to have this. Dealers will normally offer this coverage, but it’s often cheaper to buy from an insurer like Progressive.

Rental Car Reimbursement

This pays for a rental while your car’s in the shop. Rental reimbursement will only kick in if you’ve previously filed a claim for a covered accident.

Custom Parts and Equipment (CPE) Value

With CPE coverage, Progressive will fix or replace custom or aftermarket parts you’ve added to your car. This includes parts like:

  • Radio
  • Paint
  • Wheels
  • Navigation

Rideshare Coverage

When you drive for a rideshare service like Uber or Lyft, your car isn’t fully protected when you’re waiting between clients. Rideshare coverage ensures your car has protection at all times. Progressive requires rideshare coverage if you decide to drive for an app.

Deductible Savings Bank

Progressive removes $50 from your collision and comprehensive deductible if you go six months (the entire policy period) without a claim. This is just one of the ways they reward safe drivers with lower rates.

Roadside Assistance

Progressive’s 24/7 roadside assistance steps in when your car breaks down on the side of the road. In our rankings for best roadside assistance, Progressive ranks third out of all other insurers. The insurer’s roadside assistance includes coverage for the following:

  • Towing
  • Fuel delivery
  • Battery jump-start
  • Battery charging
  • Flat tire change
  • Winching service
  • Locksmith service
  • Mechanical labor

To receive coverage, you’ll need to add roadside assistance to your Progressive policy. You can also get roadside assistance for your motorcycle, RV, and boat.

How to Contact Progressive’s Roadside Assistance

You have three options if you need to request Progressive’s roadside assistance:

Auto Policy Term Length

Progressive offers both six-month and twelve-month auto insurance policies. That way you have the flexibility of locking in a lower rate or keeping your options open with a shorter term. Progressive lets you make monthly payments or pay in full to qualify for a discount. They do not, however, sell short-term or temporary car insurance coverage. For that, you’ll need another insurer.

Coverage for High-Risk Drivers

Progressive is one of the few large insurers that offers policies to high-risk drivers. This includes people with a DUI on their record. Your rates will still go up, but at least you’ll have insurance. Progressive claims that your auto insurance rates can go up by about 13% after a single DUI.

Insurance Rebuilt Title Cars

Does Progressive insure cars with rebuilt titles? Yes, they do. But it won’t insure cars with just a salvage title brand. That’s because you can’t legally drive a salvaged car until it’s undergone significant repairs. Once sufficiently repaired and inspected, the state may assign the car a rebuilt title brand.

This title brand says you can safely drive the rebuilt car once it’s insured. Progressive covers rebuilds like this on a case by case basis. Progressive only provides liability coverage to many rebuilds because of the extensive damage. That means you won’t get full coverage on a rebuilt title from them. You should also expect to pay more to insure a rebuilt title. That’s because these cars have a claims history with at least one major claim. And a vehicle’s claim history affects the rates you pay for auto insurance coverage.

How to Get a Progressive Quote

If you’re thinking of buying car insurance with Progressive, you should get a quote. This will help you get an idea of how much you’ll be paying each month for coverage. There are a few simple ways to get a quote with Progressive:

When you get a quote, be ready to provide some info about yourself. It may feel like a little much, but don’t worry. Progressive needs this info to provide you with a fair and accurate quote. Here’s what info you may need to enter when you’re completing a quote:

  • Your name
  • Sex
  • Address and ZIP code
  • Marital status
  • Phone number and/or email address
  • Driver’s license number of each driver you want on your policy
  • Make, model, and VIN of each car you want to insure
  • Desired coverage and limits
  • If you’ve had any tickets or accident in the last five years.
  • If you need to file an SR-22 form

It’s common for you to not get a final rate if you completed the quote online. You’ll likely need to speak with a Progressive representative to finalize your quote.

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Progressive Auto Rates

Progressive’s known for below average auto insurance rates. They also provide many ways to lower your premiums even further, such as with discounts. You can find unique ways to pay less like Snapshot and the Name Your Price Tool.

Average Cost for Progressive Customers

Progressive charges customers different rates based on where they live in the US. People in some states pay more than others. Progressive splits the country into three regions based on a variety of factors affecting rates. Below is a breakdown of what people pay for car insurance, on average, in each region:

  • Low-cost states. $78 per month and $932 per year (CA, ID, IL, IN, IA, ME, MT, NC, ND, NM, OH, OK, TN, SD VT, WI, and WY).
  • Medium-cost states. $100 per month and $1,202 per year (AL, AZ, AR, CO, KS, MN, MS, MO, NE, NH, OR, PA, VA, WA, TX, and UT).
  • High-cost states. $146 per month and $1,754 per year (CT, DE, DC, FL, GA, KY, LA, MD, MA, MI, NV, NJ, NY, RI, SC, and WV).

Rate Factors

Everybody pays a different price for their insurance. This is because insurers consider several factors about you before setting your rates. These factors are small details about you that indicate how risky (or not) of a driver and customer you are. Progressive considers the following factors when they’re calculating your rates:

  • Age
  • Yearly car mileage
  • Driving record
  • Where you live
  • How much coverage you buy
  • Credit history
  • Engine size

The Progressive Snapshot and Name Your Price Tool are also rate factors to pay attention to. Snapshot can raise your rates if your driving habits cause it to do so by being unsafe. It can also lower them if you display safe habits.

The Name Your Price Tool shows you how much insurance you can buy based on Progressive’s rates. In this way, it can help you pay less for car insurance.

Progressive Auto Discounts

Progressive offers a huge number of discounts that can help you save lots of money. Apply these discounts to your Progressive premium and watch your already inexpensive auto insurance get even cheaper.

Loyalty-Based Discounts

Progressive offers loyalty discounts to customers that remain loyal. Loyalty means insuring more than one thing besides your car with Progressive. That can mean more than one car. Another option is to combine your auto and renters coverage. Just about any type of coverage will do, so long as it’s with Progressive.

Multi-Policy Discount

The multi-policy discount, often known as insurance bundling, allows you to save an average of 5% off your auto coverage if you “bundle” two or more insurance policies with Progressive. Combine your auto insurance with any other policy sold by Progressive and you’ll get a multi-policy discount.

On their website, Progressive says you save the most money when you bundle auto and homeowners insurance. On average, over 20%. Which is pretty good. But there are lots of other ways to bundle your auto insurance if you don’t own a home.

Progressive also offers auto policyholders the multi-policy discount for bundling any one of these types of insurance:

  • Boat
  • Motorcycle
  • Renters
  • RV

Move an existing policy to Progressive, or start a new one, and the discount will apply immediately to your auto insurance premium.

Note: not available in all states.

Multi-Car Discount

Drivers with more than one vehicle can take advantage of the Progressive multi-car discount. This discount takes up to 4% off your premium. The cars must belong to a family member or roommate and remain parked at your address most of the time. Savings vary by state.

Continuous Insurance Discount

Progressive makes it easier to switch by offering an enticing discount that recognizes the fact that you’ve been insured with another provider. The longer your time with your previous insurance, the more you save.

Note: not available in California.

Driver-Based Discounts

These auto discounts offer policyholders a way to save based on their driving habits and circumstances. None of these discounts apply to California residents.

Snapshot: Safe Driver Discount

For most people, auto insurance rates are determined by factors such as claims history and driving record. Snapshot is a Progressive program that prices these rates using primarily your driving habits instead. Progressive refers to this as price personalization.

Signing up is easy. And you’ll receive a small discount immediately just for joining. But to get in on the big savings, $156 a year on average, you’ll need to decide whether to download a mobile app or install a plug-in device to record your driving habits.

The app and plug-in device collect data including when, how much, and how you drive. By how, Progressive means they record your speed, braking, and other information they find interesting. Progressive also collects your location data. But this will in no way affect your rates.

The bottom line is this: safe drivers will save a ton of money each year with Snapshot. Risky drivers, on the other hand, could see rate increases. Even significant ones. Luckily, you can opt-out at any time.

Note: program rules, requirements, and availability differ by state. Not available in California and North Carolina.

Teen Driver Discount

People with a teen driver on their policies can receive a discount. Progressive doesn’t publish the actual savings. But they do say the discount varies by state.

Note: not available in California.

Good Student Discount

Full-time student drivers that maintain at least a “B” grade can get in on this discount. Average savings for the Progressive good student discount vary by state. But the discount starts at a lower level in AZ, ND, OR, and WA.

Note: not available in California and Hawaii.

Distant Student Discount

Drivers with full-time students on their policy who live more than 100 miles away can get Progressive’s version of the student away discount. Students must be younger than 23 and leave the vehicle back home to qualify. Savings per policy average almost 10%.

Note: not available in California.

Homeowner Discount

If you own a home, you can get the Progressive homeowner discount on auto insurance and save almost 10%. And it may surprise you to know that you can qualify for this discount no matter which homeowners insurance company you’re with.

Note: not available in California.

Name Your Price Tool

One of the best ways you can get a discount on your Progressive auto insurance is by using the Name Your Price Tool. This allows you to tell Progressive the amount you want to pay. After that, they’ll present you with a set of coverage options that fit your price range. If you’re happy with it, you’ll be able to purchase a policy and possibly save money on your auto coverage.

To get started with Progressive’s Name Your Price Tool, you’ll have to go to their website and get a quote.

Discounts Based on Your Policy

Note: California residents don’t qualify for any of the following policy-based discounts.

Online Quote Discount

You can save 7% on average when you start your car insurance quote online. A licensed Progressive representative must finish your quote on the phone to qualify.

Note: not available in California and New York.

Sign Online Discount

Most customers will save about 9% when they sign their auto insurance documents online.

Paperless Discount

You can save when you get your billing and other documents electronically via email. You must also sign your documents online. These savings stack on top of the sign online discount savings. Everyone should do this! Average savings vary.

Pay-in-Full Discount

Pay your entire premium in full and you’ll see some savings on your auto insurance premium. Average savings vary.

Automatic Payment Discount

Get the automatic payment discount when you sign up for autopay with your bank or lending institution. Average savings vary. Progressive does not allow combining this with the pay-in-full discount.

Progressive Good Driver Discounts

These sweet rewards await safe drivers that avoid tickets and accidents. Good driving may be its own reward, but Progressive likes to thank good drivers in the form of a little extra cash.

Avoid Tickets and Accidents

This is Progressive’s safe driver discount. Drivers that go ticket and accident-free for the last three years can save an average of 31% on their auto insurance. You’re welcome!

Accident Forgiveness

Progressive’s accident forgiveness discount can come in handy. Hopefully, you never need to use it. But Progressive’s got you in case you do.

  • Small Accident Forgiveness. Even brand-new Progressive policyholders can avoid a rate increase on claims less than $500.
  • Large Accident Forgiveness. Longtime Progressive customers can avoid a rate increase by staying accident-free for five years. You must be with Progressive for five years before becoming eligible.
  • Progressive Accident Forgiveness. This optional purchase adds more accident forgiveness benefits to your policy. Progressive Accident Forgiveness can get you up to one forgiven accident per policy period. Small and Large Accident Forgiveness still applies! Not available in all states.

Filing an Auto Insurance Claim with Progressive

Progressive aims to make filing claims an easy process. They allow you to file either on the phone at (800) 776-4737 or on their website. For a car accident with vehicle damage, here’s how you file a claim:

  • Submit the claim. File either by calling the number or by visiting Progressive’s website
  • Decide if you want to receive payment or repairs. You can choose either a cash payment or to have Progressive repair your car. Lenders may require you to get repairs regardless of your preference. With repairs, you can use any of Progressive’s local shops.
  • Schedule any repairs. Once you pick a local repair shop, all you need to do is make an appointment.

Key Takeaway

Progressive is a great option for auto insurance. They offer several types of coverage to help you fully protect your car, including gap and rideshare coverage. You can also take advantage of several discounts. Many of which are easy to qualify for. It’s also easy to file a claim with Progressive. Overall, they’re a good choice for car insurance because of how much they offer.

Progressive Homeowners Insurance

Progressive also offers homeowners insurance as one of its main products. Per the III, Progressive is the 10th largest homeowners insurance provider by market share in the country. J.D. Power also ranked them 12th out of all other homeowners insurers for overall customer satisfaction.

Progressive Homeowners Coverages

With Progressive, you can get all of the basic home insurance coverages. Here’s what a homeowners policy with Progressive includes:

  • Dwelling coverage. Protects the physical structure of your house from covered disasters.
  • Other structures coverage. This covers other structures on your property, such as swimming pools, sheds, and gazebos.
  • Personal possessions. Pays for or replaces your personal belongings if a covered disaster damages them.
  • Loss of use. If your home becomes uninhabitable, loss of use coverage will pay for any living expenses you rack up until you can move back in.
  • Personal liability protection. This protects you from damages or injuries you or other household members cause. For example, if your kid hits a baseball through the neighbor’s window, Progressive will cover it.
  • Medical payments. This will take care of any injuries that occur on your property or in your home. For example, if a neighbor falls down the stairs and hurts their leg, medical payments coverage will help pay for any costs.

Progressive Homeowners Discounts

Progressive offers a lot of homeowners insurance discounts. These are easy ways to lower your rates. Here are the homeowners discounts Progressive offers:

Bundling Your Home and Auto Insurance

By buying both your home and auto insurance from Progressive, you can get a nice discount. Progressive customers save an average of 5% by bundling their home and auto.

Safety and Alarm Discounts

Equipping your home with safety features and alarms can get you a discount with Progressive. Examples of safety features in the home include:

  • Fire and smoke alarms
  • Burglar alarms
  • Fire extinguishers
  • Automatic sprinklers
  • Cameras

Quote in Advance Discount

You can get a discount from Progressive if you get a homeowners insurance quote at least 10 days before your policy begins.

New Purchase Discount

If you just bought a new home or are switching from renters to homeowners insurance, you can get a discount. Keep in mind that your home doesn’t need to be new construction for you to qualify.

Pay-in-Full Discount

Progressive offers a discount when you pay your entire policy in full. Typically, you’ll need to pay at least 12 months out for you to be eligible for the discount.

New Home Construction Discount

When you buy a new construction home, you can get a discount from Progressive.

Paperless Billing Discount

You can easily get a discount from Progressive by switching to paperless billing. Just go to their website and select this option.

Progressive Homeowners Endorsements and Extra Coverage

Endorsements are a way of adding extra coverage to your homeowners policy. There are also additional coverage options available. Below are the endorsements and extra coverage you can add with Progressive:

  • Scheduled personal property. Raises coverage limits for specific valuable items like jewelry, art, or antiques.
  • Personal injury. Protects you from lawsuits, slander or libel, wrongful eviction, and false arrest.
  • Water back-up. Covers any flood or water damage from back-ups. This includes sewer and/or sump-pump back-ups.

Progressive Homeowners Rate Factors

Homeowners insurance rates aren’t the same for each person. Like with auto insurance, insurers determine homeowners rates by looking at several factors. These factors have to do with you as an insurance customer and your home. Below are common rate factors that Progressive may consider:

  • Home value
  • Claims history
  • Credit rating (only in states that allow it)
  • Where you live
  • How much coverage you buy
  • How high or low your deductible is

How to File a Homeowners Insurance Claim with Progressive

To file a home insurance claim with Progressive, you’ll need to either visit their website or call their number at (800) 776-4737. Then, you should be able to file your claim. The process will include the following:

  • They’ll create an estimate of the damages
  • You’ll receive a payment if the claim is accepted
  • The home will get the repairs it needs

Key Takeaway

Progressive is a good choice for homeowners insurance because they have much to offer. All of the basic coverages are available with them. They also offer an abundance of discounts to lower your rates.

Progressive Renters Insurance

Along with homeowners, Progressive also provides renters insurance. This can help you financially protect yourself and your belongings as a tenant. Progressive ranks eighth for customer satisfaction in J.D. Power’s 2021 renters insurance study.

Progressive Renters Coverages

Renters insurance covers your personal belongings and other expenses when disaster strikes. Progressive offers several types of renters insurance coverages, including:

  • Personal property coverage. This covers your items from certain disasters. Keep in mind that this covers your stuff no matter where it is.
  • Personal liability. With this, you’ll get protection from liability costs that you or your household members cause. This includes lawsuits.
  • Loss of use coverage. This pays for any additional living expenses you have while your rental unit isn’t livable due to a covered disaster.
  • Medical payments. If someone gets injured on your property, medical payments coverage will pay for any bills that arise.

Progressive Renters Discounts

Progressive offers a lot of renters insurance discounts. Many of these are very easy to qualify for. Below is a breakdown of their renters discounts:

  • Multi-policy. You’ll get a discount if you buy both renters and auto insurance from Progressive.
  • Paperless billing. Receiving your bills and other paperwork via email gets you a discount. Just go on Progressive’s website and make the switch.
  • Pay in full. If you pay your entire policy in full each period (every 12-months), you’ll get a renters insurance discount.
  • Early quote. You can get a discount from Progressive if you get a renters insurance quote 10-days or more ahead of buying from them.
  • Gated community. Living in a gated community can get you a discount. This is because they’re more secure and have less crime.
  • Single deductible benefit. Bundling your renters and auto with Progressive gives you one deductible between the two. If a disaster causes you to file both a renters and auto insurance claim, you’ll be paid back for one of the deductibles.

Extra Coverage Options

Standard renters insurance doesn’t always cover everything you need. Progressive solves this problem by offering extra coverage options to fill any gaps:

  • Scheduled personal property. This extends coverage limits for valuable items like jewelry. Without this, you could be on your own to replace these items.
  • Water back-up coverage. Protects you from water damage that overflown or backed-up sump pumps, sewers, or plumbing systems cause.
  • Personal injury protection. Covers you against legal fees arising from any libel or slander lawsuits, wrongful eviction, or false arrests.

Progressive Renters Rate Factors

Insurers consider many things when setting your rates. These factors help providers assess your risk. Below are some renters insurance rate factors Progressive uses:

  • How much coverage you buy
  • Where you live
  • Credit rating
  • Claims history
  • How high or low your deductible is

How to File a Renters Insurance Claim with Progressive

Progressive allows you to file a renters insurance claim either via phone at (800) 776-4737 or on their website. Your insurance adjuster will need to create an estimate of the damages so they know how much to pay you. Then, you’ll receive payment for the claim.

Key Takeaway

Progressive’s renters insurance has a lot to offer. You can get the coverages you need. On top of that, you’ll have many discounts to choose from to help save your hard-earned money. For these reasons, Progressive is a solid option if you’re shopping for renters insurance.

Progressive Company Information

In 2021, Progressive had a market share percentage of 5.99% in the property and casualty insurance industry, per the National Association of Insurance Commissioners (NAIC). During the same period, they wrote over 47 billion premiums. These strong numbers are the reason Progressive is the nation’s third-largest insurer.

Below are some other facts about Progressive:

  • Revenue: $42.658 billion
  • Number of employees: about 42,000
  • CEO: Tricia Griffith
  • Headquarters: Mayfield Village, OH


Progressive was founded in Ohio in 1937 by lawyers Joseph Lewis and Jack Green. The two started the company as an auto insurance provider, and set out to do things differently than their competitors—truly fulfilling the name, Progressive. In 1937, for example, Progressive became the first insurance company with a drive-in claims location.

The innovative behavior rooted in Progressive’s culture has led to immense success. The company went public in 1971, and in 1974 set up shop at its current headquarters in Mayfield Village, Ohio. In 1980, then CEO, Peter B. Lewis (son of Joseph Lewis), helped establish the company’s core values. According to Progressive, these values remain largely intact today, over 40 years later.

The 90s saw even more ingenious ideas for the insurer, with it becoming the first company to allow customers to compare Progressive quotes with up to three other insurers over the phone. And, in 1997, it became the first insurance carrier to sell car insurance policies online.

These days, Progressive is an insurance heavyweight and is best known for its creative TV commercials. You’d be hard-pressed to turn on the TV and not see Flo in an entertaining scenario.

Customer Satisfaction

Progressive has largely positive customer satisfaction ratings. This includes scores from well-known organizations such as A.M. Best, S&P Global, J.D. Power, and more.

Here are up-to-date customer satisfaction ratings for Progressive:

J.D. Power releases a yearly study on the top auto, home, and renters insurance companies. They score companies on a scale of 1,000 points. J.D. Power divides the auto insurance study into four states and seven regions. Conversely, they base the homeowners and renters insurance studies on customer service scores for the entire country.

Progressive was in each of the top lists in J.D. Power’s 2022 auto insurance study. It had an average car insurance customer satisfaction rating of 819. Progressive came in 12th on the homeowners insurance study with a score of 821. On the renters insurance study, they ranked eighth with a score of 816.

Claims Process

Progressive allows you to file a claim on their website, mobile app, or over the phone. When you file, you’ll have to work with a Progressive representative to figure out your next steps. This includes getting an estimate for repairs and then waiting to see if they’ll accept your claim. If accepted, you’ll receive a reimbursement and will be able to schedule repairs for your home or vehicle.

Progressive’s claims process is generally the same for auto, windshield/glass, and property claims. For property claims, however, you’ll need to get in contact with your Progressive-affiliated home insurance company. You can find a page with each one’s phone number down below.

These are some useful links if you need to report a claim to Progressive:

Progressive claims hotline: (800) 776-4737

Mobile App

The Progressive App has several features that allow you to manage your insurance all in one place. Downloading it will give you access to the following:

  • Digital insurance ID cards
  • Policy information (types of coverage you have, drivers on your policy, etc.)
  • Payment and billing options
  • Claims options (filing and viewing)
  • Roadside assistance
  • Quotes for other types of insurance

Download links:

Progressive Snapshot

Progressive has a mobile app for its safe driving discount program called Snapshot. If you enroll in this program, you can receive personalized rates based on how well you drive. Snapshot calculates a discount based on your real-time driving habits. Progressive says that safe drivers can save an average of $156 each year with the program.

Download links:

Contact Information

Mailing address:

The Progressive Corporation

6300 Wilson Mills Rd.

Mayfield Village, Ohio 44143

Phone number:

(888) 671-4405

Customer resources: